Money-Back Guarantee Policy
At Holy Pembroke Welsh Corgi Puppies, we stand behind the quality and health of our puppies. We understand that adopting a new puppy is a significant decision, and we want you to feel completely confident in your choice. Our Money-Back Guarantee Policy is designed to offer you peace of mind and assurance in your purchase.
1. Guarantee Overview
We offer a 30-Day Money-Back Guarantee on all puppies sold. If, for any reason, you are not completely satisfied with your new puppy within the first 30 days of adoption, you may return the puppy for a full refund, subject to the terms outlined below.
2. Conditions for Guarantee
To qualify for the Money-Back Guarantee, the following conditions must be met:
- Health Check: The puppy must be examined by a licensed veterinarian within 72 hours of adoption, and we require proof of this examination.
- Return Process: If you decide to return the puppy, you must contact us within 30 days of adoption to initiate the return process.
- Original Condition: The puppy must be returned in the same condition as received, free from any health issues or injuries not caused by our negligence.
3. Refund Process
Upon returning the puppy, the refund process will be initiated as follows:
- Inspection: Once the puppy is returned, we will conduct a health inspection to ensure that the puppy is in good condition.
- Refund Issuance: If all conditions are met, a full refund will be processed within 14 business days. Refunds will be issued via the original payment method.
4. Exclusions
The Money-Back Guarantee does not cover:
- Change of Mind: Returns due to personal preference or change of mind after the 30-day period.
- Negligence or Abuse: Puppies returned with signs of neglect, abuse, or injury caused by the owner will not be eligible for a refund.
- Health Issues: Puppies diagnosed with health issues that were not present at the time of purchase, as verified by our veterinarian, will not qualify for a refund.
5. Customer Support
Our team is here to support you throughout the process. If you have any questions or concerns about our Money-Back Guarantee Policy, please do not hesitate to reach out. We are committed to ensuring that you have a positive experience with your new puppy.
6. Contact Information
For any inquiries regarding our Money-Back Guarantee or to initiate a return, please contact us at:
At Holy Pembroke Welsh Corgi Puppies, we believe in the quality of our puppies and the satisfaction of our customers. Our Money-Back Guarantee Policy is designed to provide you with confidence in your purchase. Thank you for choosing Holy Pembroke Welsh Corgi Puppies for your new furry family member!
